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FAQ Zen Sharpening Cardiff

Frequently Asked Questions (FAQ) for Zen Sharpening Cardiff

1. What services do you provide?

  • We specialise in mobile professional sharpening services for a variety of tools, including knives, scissors, gardening tools, hairdressing/ barber shears, and more. Our mobile unit is equipped to handle a wide range of blades and cutting instruments.

2. How does the mobile sharpening service work?

  • Our mobile unit comes to your location, whether it’s a home, business, or event. We are fully equipped to sharpen your items on the spot, providing convenience and saving you time.

3. What types of items can you sharpen?

  • We can sharpen a diverse range of items such as kitchen knives, hunting knives, barber and salon shears, garden tools, scissors, and more. If you have a specific item in mind, feel free to ask!

4. How long does the sharpening process take?

  • The duration varies depending on the item and its condition. Generally, most items can be sharpened within 15-30 minutes. We strive to provide efficient and timely service.

5. Is there a minimum order requirement?

  • There is no minimum order requirement. We are happy to sharpen a single item or a batch of items, depending on your needs.

6. Do you offer any discounts for regular customers or bulk orders?

  • Yes, we offer discounts for regular customers and bulk orders. Please inquire about our loyalty programs and special pricing for ongoing service.

7. How often should I get my tools sharpened?

  • The frequency of sharpening depends on the usage and type of tool. Kitchen knives may need sharpening every 3-6 months, while garden tools may require it once a season. We can provide recommendations based on your specific needs.

8. How do I schedule an appointment?

  • Scheduling an appointment is easy. You can call us or text us, send a message through our website to book a convenient time for our mobile unit to visit your location.

9. Is there a travel fee for the mobile service?

  • We strive to keep our services affordable, and the travel fee is typically included in our pricing. However, for locations outside our standard service area, there may be a nominal travel fee. Please check with us for details.

10. What payment methods do you accept? – We accept various payment methods, including cash, credit cards, and mobile payment options. Payment is due at the time of service.

11. Are there any items you do not sharpen? – While we handle a wide range of tools, there are certain items, such as serrated knives and certain specialty blades, that may require specialised equipment. Feel free to ask us about specific items.

12. Do you provide any maintenance tips for keeping tools sharp longer? – Yes, we offer tips on proper tool maintenance to help extend the time between sharpenings. This includes storage advice, cleaning recommendations, and best practices for different types of tools.

Feel free to contact us on 07787145940 if you have any additional questions or if there’s anything specific you’d like to know about our mobile sharpening services!